Our repair centers are strategically located in the Switzerland, the Czech Republic, Italy, the United Kingdom, Spain, India, China, United States, and Brazil, ensuring that we are never far from where you need us.
Our repair teams consist of highly skilled technicians. This ensures that each member of staff possesses the technical expertise and precision necessary to handle your equipment with the utmost care. Our technicians are further supported by our customer service engineering team, allowing us to delve deep into investigations and resolve even the most complex issues.

We have simplified the return process to ensure quick and efficient service. Our Return Material Authorization (RMA) system provides a hassle-free way to return products for repairs, allowing you to focus on what matters most: your operations.
Once you initiate a return, our Customer Service team will assign a unique RMA number to your case. This number acts as your personal reference, similar to a tracking number, enabling seamless communication and real-time updates on your product’s journey through our repair process. You can trust that your returns are handled with precision and care, ensuring a swift turnaround and minimal disruption to your business.

At HaslerRail, our commitment is encapsulated in our motto: “Support That Moves You Forward.” We aim to help you maintain seamless operations with excellence and dedication, ensuring your equipment performs at its best.

For more information on how HaslerRail can support your equipment needs, please contact us at: service@haslerrail.com

To ensure transparency and provide clear visibility into the return process, we have a comprehensive RMA (Return Material Authorization) policy in place. This policy helps streamline and track the return of products for repairs, giving you peace of mind throughout the process.

You can review our full RMA policy by following the link below: